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Your organisation and what you may do

This page explains, at a member's level, how OS decides what you see and do in your organisation: what a membership is, why you and a colleague can see different things, what it means when your membership is deactivated, and whom to ask for more. It has no steps.

Your membership

You get into an organisation through a membership: the link between you and that organisation. Your account is yours and goes with you. Your membership belongs to the organisation, and it holds what you may do there. You can be a member of more than one organisation, and you switch between them in OS. What you have in one organisation says nothing about another.

Why you and a colleague see different things

Your administrator gave you roles, and perhaps put you in groups. A role is a set of rules about what you may see, use, change and delete. Two colleagues in the same organisation can hold different roles, so one sees an agent or a setting that the other does not. What you may not see is not shown to you at all: OS acts as if it were not there. That is not a fault.

When your membership is deactivated

An administrator can deactivate your membership. From your next action on, OS refuses you in that organisation, even while you are still signed in. Your account stays, and so does what you made there. When an administrator activates your membership again, you continue where you stopped. If it was your only organisation, OS ends your sessions; sign in again once you are active again.

What an assistant remembers and what may be shared

An assistant with memory remembers what you tell it in your own conversations, for you alone. If your organisation has switched on sharing facts, Artific may find something in that memory that is about the organisation and not about you, such as "expense claims go to finance by the 25th". Such a fact may be proposed as a shared note for the organisation. Whoever sees the proposal does not see whom it came from or how many people said it. A fact about a person, or one holding an address, a phone number or a link, is never proposed. Usually a colleague who keeps the shared memory decides whether it is shared and with whom; your administrator may also choose that Artific shares such a fact with everyone itself, with nobody reading it first. What your assistant remembers about you stays yours.

Whom to ask for more

  1. Your organisation's administrator. They give roles and groups, and they can tell you why you may do something or not.
  2. The operator. If your administrator cannot help, for example because it concerns the service your organisation has, the administrator asks the operator, Artific.

For how roles, groups and rules work in full, and how administrators set them up, the administrators' guide explains it, and People and organisations explains memberships in depth.