Signing in¶

You sign in to OS with an account that belongs to you. This page covers the two ways to sign in, what happens afterwards and what to do when it fails.

Two ways¶

With an e-mail address and password. Enter your e-mail address and password on the sign-in screen. If your organisation set up a second step, the screen asks for that too.

With your company's sign-in. If your organisation uses its own sign-in service, such as Google Workspace or Microsoft Entra ID, enter your work address. OS sends you to your company's sign-in page. This only happens for addresses in a domain your organisation has proved it owns. If your organisation requires its company sign-in, a session you opened another way is refused.

After signing in¶

If you are a member of one organisation, OS opens it. If you are a member of several, OS opens the one you worked in last time, and you switch between them in the app itself.

When it fails¶

• Forgotten password: use the link on the sign-in screen to set a new password.
• You see no organisation, or a refusal after signing in: your membership may have been deactivated or removed. Ask your administrator.
• Your address is not recognised by the company sign-in: the domain may not have been proved yet. Ask your administrator.
• An invitation does not work: an invitation is valid for seven days and only works with an account that has the invited, verified e-mail address. Ask the administrator to invite you again.

Your administrator cannot see your password. Do not give it to anyone.